Refund policy

10. Refunds and returns

10.1. Other than in accordance with Fiori’s 7 Day Money Back Guarantee, Fiori does not provide refunds.

10.1. Other than in accordance with clause 9, Fiori will only accept the return of Goods that have been supplied incorrectly.

10.2. In order to facilitate a return under these Terms and Conditions, e-mail info@fiori.com.au

10.3. The customer must comply with directions from Fiori staff to facilitate a return.

10.4. Returned Goods must be returned in their original packaging with all accessories, and must be in a re-saleable condition.

10.5. It is the customer’s responsibility to ensure that returned items are returned safely. Fiori takes no responsibility for items lost in transit.